Frequently Asked Questions
Everything you need to know about your Rounderbum experience.
How do I determine my correct size?
To ensure the perfect fit, please refer to our detailed Size Guide located on each product page. Our designs are tailored for an athletic fit, so if you are between sizes, we generally recommend sizing up.
What is your return and exchange policy?
We offer a 30-day return policy for most items. However, due to the intimate nature of our products, underwear must be unworn and in its original, unopened packaging to be eligible for a return or exchange.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the United States. International shipping times vary by destination but generally range from 7-14 business days.
Will my package be discreet?
Yes, we value your privacy. All orders are shipped in plain, unmarked packaging that does not mention the contents of the box.
How should I care for my Rounderbum products?
To maintain the shape and technology of the padding, we recommend machine washing in cold water on a gentle cycle and air drying. Avoid using bleach or ironing the padded areas.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.